For UVMMC users and anyone not using sslvpn2/full or the LCOM Remote Access Gateway:
If you are shown a login page from a library resource, are prompted for payment, or get some other error saying that you don't have access, the most important thing is to look at the URL of the page.
If you are successfully logged in through the library's proxy server, the first part of the URL will end in .ezproxy.uvm.edu:
If you don't see the .ezproxy.uvm.edu, the site will not recognize you as one of our affiliates, and you will be prompted to log in or pay, or otherwise be denied access:
See Find Your NetID and Set Your Password or contact the UVM Help Desk at (802) 656-2604 for help with your NetID and password.
See the UVM Knowledge Base or contact the UVM Help Desk at (802) 656-2604 for help with the VPN, Cisco AnyConnect, or Duo Multifactor Authentication.
See LCOM Remote Access Gateway Help or contact the COMIS help desk at (802) 656-7300 for help with the LCOM Remote Access Gateway.
See Remote Access Help or contact the UVM Medical Center IS help desk at (802) 847-1414 for help with the UVM Medical Center Gateway, Citrix, or Microsoft Authenticator.